Daftio

Support

Write to sjabborov1204@gmail.com — in English, Russian or Uzbek. Please include your phone model and the app version (Settings → About).

I lost my phone. How do I get my book back?

On iPhone, Daftio keeps copies in your iCloud by itself. On Android, Daftio keeps copies in your Google Drive after you tap “Sign in with Google” (on the main screen or in Settings → Backup and transfer). On the new phone, install Daftio, tap “Move a book from another phone” on the first screen and choose “From an iCloud backup” (iPhone, same Apple Account) or “From a Google Drive backup” (Android, same Google account). The main screen shows when the last copy was made.

How do I move from iPhone to Android (or back)?

iCloud and Google do not exchange data, so use a book file: Settings → Backup and transfer → Save book file, send it to yourself (WhatsApp, Telegram, Drive, Files) and open it in Daftio on the new phone. Photos and voice notes move with the book.

I deleted a customer or an entry by mistake

Open Settings → Recently deleted. Deleted customers, entries, notes, expenses, photos, voice notes and shops are kept there for 30 days. Before every restore or file import Daftio also saves your book on the phone: Settings → Backup and transfer → On this phone → Return.

What is free and what is in Daftio Pro?

Free: one shop with up to 30 customers, debts and payments, groups, pinned customers, the activity feed, notes, payment methods, voice notes, reminders one by one, the current month in reports and expenses, a PIN code, backups and moving to a new phone. Pro adds unlimited customers and several shops, photos to entries, statements, reminding all overdue customers, your own reminder text, past months in reports and expenses, and CSV export. If your subscription ends, everything you added stays available; only adding new Pro things stops.

How do I remind a customer?

Open the customer and tap “Remind”: Daftio prepares a polite message with the amount and the due date in the customer’s language and opens WhatsApp, SMS or Telegram. You check the text and press “Send” yourself.

I forgot my PIN code

On the PIN screen tap “Forgot your PIN?” and unlock with your phone’s own passcode: the PIN turns off and you can set a new one in Settings → Security. Your book stays as it is. If your phone has no passcode, the PIN cannot be reset: reinstall Daftio and restore the book from your iCloud or Google Drive backup.

How do I keep track of shop expenses?

Open the Expenses tab and tap a category tile — stock, rent, wages, utilities and others, or your own category with its own icon. Enter the amount and save: the tile and the month total update at once. Expenses of a deleted category stay and are shown under “Other”. Daftio counts what you spent; it does not calculate profit, because sales paid in cash are not in the book.

How do I cancel Daftio Pro?

On iPhone: Settings → your name → Subscriptions → Daftio. On Android: Google Play → profile → Payments & subscriptions → Subscriptions → Daftio. To restore a purchase on a new phone, open Daftio Pro and tap “Restore purchases”.